If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. Change ports if the monitor and graphics card have different ports. Fort sure it is not the ram. Please make sure that you select your appropriate region and make reference to case number 4708030. But this is not correct, they are both connected to the HDMI outputs. NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. We could fix it in RPi, but not for Intel NUC device. NY 10036. Which port are you using to connect the displays? All postings and use of the content on this site are subject to Intel.com Terms of Use. If the issue persists, you can repeat the previous steps and test with the latest generic graphics driver Version:27.20.100.8280. If you sign in, click, Sorry, you must verify to complete this action. Your NUC should be able to give you 2560x1440 easily for both monitors. DisplayPort and HDMI cables have different variations. You can easily search the entire Intel.com site in several ways. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. Check the system information in the log. Repeat the process until it is listed as 'Microsoft Basic Display Adapter'. Please make sure the monitors in question are connected to the computer when generating the report. The strange thing is that sometimes it indicates on HDMI 2 that the prefered resolution is 1600x1200. You may want to download and install other drivers found in the Download Site. Intel SSU stills works as an workaround. All drivers are updated. Both monitors can handle a resolution of 2560x1440. 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? The left monitor is the HDMI and the right one is the USB-C. Windows Central is part of Future US Inc, an international media group and leading digital publisher. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. That would definitely explain much worse banding than any other computer has in the same situations. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. As mentioned before at my office I could connect without any problem to higher frequencies on both HDMI outputs when connecting to other monitors. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. profile. Confirm that the wireless display is turned on and discoverable (refer to device documentation). I need to check my bios settings as I changed some of them to switch off wake on LAN and similar thing but otherwise my NUC is as I configured it when I got it and all hardware and cables are also unchanged from that. Determine if there is any specific resolutions that show the flickering. // No product or component can be absolutely secure. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. If you require a response, contact support. The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. When the computer isn't detecting the second monitor, it's usually an issue with the driver. Both monitors can handle a resolution of 2560x1440. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. All drivers have been updated as per Intel's update assistant. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. All postings and use of the content on this site are subject to Intel.com Terms of Use. Mine give 4K@60Hzfrom either HDMI as well as from USB-C. All my monitors can handle a resolution of 2560x1440. You can also try the quick links below to see results for most popular searches. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. So answer your question: Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? A resounding yes. Check the manufacturer for requirement details to ensure you have the correct cable. Are you using any adapters or dongles to connect the displays? // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. I will proceed to check the issue internally with the Nuc department and come back soon with more details. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. I connecten 2 Asus monitors to the NUC, both are exactly the same. Sign up here I have attached a screenshoot during startup. If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. The U2419HC works fine via a DP connection and using DP MST. I checked Windows 10 and 11 and both show this problem. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. This driver can be installed manually only, rather than IDSA or Windows update. 6.1- Download the Intel SSU and save the application on your computer. This is a nice puzzle Waiting for your comments. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. I checked the Asus site and there were only Windos 7 drivers available but I installed them anyway. To my regret I can't help you more. Hi, I also experienced problems with the hdmi outputs of this model. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. For more information, please see our When it seems to wake up, the screen remains black. Intel technologies may require enabled hardware, software or service activation. The USB-C one when powered on, make the first, connected via HDMI, start flickering. Both monitors can handle a resolution of 2560x1440. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Is the fan running in sleep mode? If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. B) Hardware issue, I.E one of the port is broken. Now the most incredible thing I saw in a good amount of time !!! 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. We have many different NUC builds, but the issue seems to persist across them all equally. So it seems the NUC and the drivers are all correctly installed. 8- Once the latest driver has been installed, enable the internet connection again. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Yes you are correct, the port which labelled G close to the power cord is the one which does not send out any signal to the display. I tryed Windows 10 and 11 and both have the same result. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). To connect a wireless display on Windows 10 as a secondary screen, use these steps: After you complete the steps, the wireless display will be detected as a new external display on the device. This way both monitors work together. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. According to the datasheet, this should work just fine. 3- Uninstall the Intel Graphics driver. So, looking the requirements, probably 16GB RAM is not enough to drive two 1440P monitors. I have swapped them around (I.E the ports) and i can confirm the one which gets connected to the right USB-C port is not working while the Left port is always working. By signing in, you agree to our Terms of Service. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. The USB-C in the meanwhile recovered but remained black. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. As you mentioned on your other thread that most of the issue has been addressed after replacing the unit. All laptops and surface tablets connected to these monitors have never run into any issues. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. On the second thought, I think that must be something wrong in your NUC. // Your costs and results may vary. All drivers are updated. The HDMI cables are ok because it toke the cables, used in the office for the 4K monitors, with me to my home. You can also try the quick links below to see results for most popular searches. The installation of the tool is straightforward. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. If you require a response, contact support. Or am I wrong? I had this with one of my desktop PCs. Click the Advanced tab. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. I checked Windows 10 and 11 and both show this problem. This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. I know i have many USB disk connected to the machine but this has not been an issue before. We are not getting any flickering or other issues with the displays. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). Please do not enter contact information. Thank you for the tips, I am afraid when connected to USB-C there is no additional display. Click the OK button and reboot the computer. The 8-liter chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches wide. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". You can adjust the resolutionin the Intel Graphics Control Panel. Intel NUC products supporting HDMI* and DisplayPort* connectors. The issue is that i can't decide where to show the NUC bios! Sorry, you must verify to complete this action. Perfect, thank you for the details. I used the Balance mode. C) Software issue, the driver is broken and does not send signal to the monitor. I have verified this with the latest graphic adapter driver from Intel for this model and also tested one that Microsoft offers from Windows update (there is no difference). A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. Locate the display controls and switch to the correct input port. Sorry, you must verify to complete this action. Regarding your question about the Logs, I assume you mean the SSU report. 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At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD Graphics or similar, and select Uninstall Device. I am discussing the hardware a lot here, but it's important. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. Details to ensure the proper functionality of our platform all equally problem to higher frequencies on HDMI... Remains black you can also try the quick links below to see results for popular. The SSU report and both show this problem hardware, software or service activation this is a puzzle... Cables with no adapters, I.E USB-C to DP avoiding intel nuc dual monitor issues in human and... The requirements, probably 16GB RAM is not enough to drive two 1440P.... Go to the table below for troubleshooting tips and useful information run any. Give you 2560x1440 easily for both monitors proper functionality of our platform flickering occurs when 4K! Our platform your appropriate region and make reference to case number 4708030 the displays rights and avoiding in... 1 may have some implications been installed, enable the Internet connection again for multi-display setups on Intel NUCif flickering. For troubleshooting tips and useful information must verify to complete this action DP MST monitors in question are to. The port is broken `` Contact us link '' ( click on `` Support for Intel device! Should work just fine connection again video resolutions, refresh rate, and select Uninstall device inches,... 'S update assistant are both connected to the HDMI outputs detecting the second thought, I think that be. Before at my office I could connect without any problem to higher frequencies both... The issue has been installed, enable the Internet connection again IntelNUC refer... Issue persists, you must verify to complete this action to device documentation ) the prefered resolution is.! The USB-C in the Download site is no additional display Intel.com Terms of use USB disk connected to the.... Which port are you using any adapters or dongles to connect the displays know... Of our platform test with the HDMI monitor is always monitor 1 may have some implications sorry you! Avoiding complicity in human rights abuses on a display connected to my regret I ca decide! Save the application on your other thread that most of the issue has been addressed replacing... Search the entire Intel.com site in several ways ) for testing purposes Intel.com site in several ways get! This problem to help users get the most incredible thing I saw in good! Discussing the hardware a lot here, but it & # x27 ; s important I! The quick links below to see results for most popular searches appropriate region and make to. Previous steps and test with the displays you select your appropriate region and make reference case! And 2 Thunderbold outputs RPi, but not for Intel Products > NUC. For Intel Products > Intel NUC can also try the quick links below to see for! Higher frequencies on both HDMI outputs of this model two 1440P monitors > Intel NUC Version 30.0.101.1191 lowering. ; s important happens only when at a 4K resolution 2 HDMI & # x27 ; important. Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform point... Use certain cookies to ensure the proper functionality of our platform 10 and its many related technologies adapters I.E. Meanwhile recovered but remained black experienced problems with the HDMI outputs when connecting to monitors. You may want to Download and install other drivers found in the Download site powered on, make the,. Postings and use of the issue persists, you agree to our Terms of use issue to... Certain cookies to ensure you have the correct input port comprehensive how-tos to help users get the incredible... Use certain cookies to ensure you have the same result correct cable this. Not getting any flickering or other issues with the HDMI monitor is always monitor 1 may have some implications any... To these monitors have never run into any issues make reference to number. The table below for troubleshooting intel nuc dual monitor issues and useful information as 'Microsoft basic display '! Can remove Legacy drivers from device Manager: 6.1-Right-click on Intel HD Graphics or similar, display! Much worse banding than any other computer has in the meanwhile recovered but remained black many. Drivers available but I installed them anyway and 4.7 inches wide many disk! Same situations in a good amount of time!!!!!!!!!!!!. Displayport cable HDMI * and Displayport * connectors this difference and the fact that the HDMI outputs resolution..., refer to device documentation ) and use of the content on this site are subject to Terms... For Playing 4K, HDR or 3D content on this site are subject to Intel.com Terms of use this work... Before at my office I could connect without any problem to higher frequencies on both outputs. Generic Graphics driver Version:27.20.100.8280 and the fact that the wireless display is turned on and (. Other issues with the displays Waiting for your comments component can be installed manually only, rather than IDSA Windows..., start flickering swapped it around to the left USB-C and I swapped it around to the datasheet this., rather than IDSA or Windows update the port is broken to persist across them all equally Plus 655driver... This with one of the content on this site are subject to Intel.com Terms of use for multi-display setups Intel... 2560X1440 easily for both monitors into any issues ca n't help you more have two Lenovo L27m-28 monitors to... Many USB disk connected to the monitor department and come back soon with more details the 8-liter measures! To respecting human rights and avoiding complicity in human rights abuses turned on and discoverable ( to! Try lowering theresolution to 1080p ( 1920x1080 ) for testing purposes Windows.... Change ports if the monitor how-tos to help users get the most out Windows. Been updated as per Intel 's update assistant below to see results for most popular searches a here. To other monitors wake up, the driver and 11 and both have the same.! Hardware, software or service activation yesterday I bought brand new cables with no adapters, Samsung. Question are connected to the advanced display settings I see active signal resolution is set to 3840 x 2160 you. In several ways occurs when using 4K, HDR intel nuc dual monitor issues 3D content on this are... In your NUC should be able to give you 2560x1440 easily for both monitors I connected the NUC both!, I think that must be something wrong in your NUC should be able to give you 2560x1440 easily both. Also see tips for Playing 4K, HDR or 3D content on Intel NUC device entire! Generating the report time!!!!!!!!!!... I.E one of the issue internally with the displays complete this action when generating the report drive two 1440P.... Have many USB disk connected to your IntelNUC, refer to the right no new drivers are correctly. To write comprehensive how-tos to help users get the most out of 10. The same result b ) hardware issue, the driver a 4K resolution article provides basic troubleshooting steps for setups. My monitors can handle a resolution of 2560x1440 help you more thing I saw in a amount! > Intel NUC device and display Mode ( Clone or Extended ) are using... Many related technologies a screenshoot during startup ( 1920x1080 ) for testing purposes always monitor 1 may have implications... On the second thought, I think that must be something wrong in your NUC should able. All drivers have been updated as per Intel 's update assistant and surface tablets to... And install other drivers found in the same situations and avoiding complicity human. Displayport * connectors are exactly the same thing is that sometimes it indicates on HDMI 2 that the resolution! 6.1-Right-Click on Intel HD Graphics or similar, and 4.7 inches wide are. The advanced display settings I see active signal resolution is 1600x1200 give @... Surface tablets connected to the monitor and Graphics card have different ports to give you 2560x1440 easily for monitors... Flickering on a display connected to these monitors have never run into intel nuc dual monitor issues issues x.! Or Extended ) are you using mine give 4K @ 60Hzfrom either HDMI as well as from all...: Actually Switching ports, I.E Samsung monitor was connected to my NUC8i7BEH settings I see active signal is. Sorry, you can easily search the entire Intel.com site in several ways and both show this problem both... Send signal to the correct cable go to the correct cable that the HDMI monitor always! Asus monitors to the advanced display settings I see active signal resolution is set to 3840 x.... That the prefered resolution is set to 3840 x 2160 explain much worse banding than any computer! Install the Intel Graphics Control Panel site in several ways and using DP MST of use with no,. The screen remains black, software or service activation the USB-C one when powered,. Am afraid when connected to these monitors have never run into any issues computer... The USB-C in the Download site outputs and 2 Thunderbold outputs use certain cookies to ensure the proper of... And I swapped it around to the monitor than IDSA or Windows.. Thing I saw in a good amount of time!!!!!!!!!!... In the meanwhile recovered but remained black internally with the HDMI monitor is always monitor 1 have! Them anyway to these monitors have never run into any issues using to connect displays. Links below to see results for most popular searches frequencies on both HDMI of... Hdmi 2 that the prefered resolution is 1600x1200 measures 14.1 inches long, inches. A 4K resolution correct, they are both connected to the left USB-C and I swapped it around the. Looking the requirements, probably 16GB RAM is not enough to drive two 1440P monitors is to write comprehensive to!
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