Depop is a fantastic platform to build a business or sell as an individual to make extra money. You will beable to see all of your sales without having to leave the app. Date of original transaction Here at Depop we don't have the ability to hold your payment, or visibility into your PayPal account. Click on the Add Address option, enter the required information, such as contact name, address, country, and press the Save button. Everything has a place, from basic t-shirts to one-of-a-kind clothes. Your packaging is the first time your buyer experiences your brand in real life. Drop-shipping practice is not allowed in Depop. The first physical interaction a customer has with your brand will be through your packaging. Depop is a London-based peer-to-peer marketplace for pre-owned and vintage clothing, accessories and shoes. The messaging system also allows users to send and receive images, videos, and other files in a secure environment. Your email address is kept private, and only verified if you need to reset your password or do other account maintenance. Never worry about after-sales again. We use cookies to make wikiHow great. Depop is a popular app used by people worldwide looking for bargains on fashion or electronics they like or need. Once the address is saved, you can select it as your delivery address on Depop. Where your item is going: international/domestic, Convenience: some couriers will collect packages. Depop started as an online marketplace for buying and selling clothing. Preloved. In this way, you can ensure your product and income are protected. Stick the shipping label to your package using clear packaging tape. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Overall, Depop is a safe platform when used properly, with the appropriate safety measures being taken by both buyers and sellers. Calculate your items total cost, including delivery and retail price, before setting a price. Once you are in your profile page, press the Gear icon in the top right-hand corner of the page. However, like in any business transaction, issues can arise. When you sign up for an account, you will be asked to create a username, but this username is used to log into your account and will be visible to other users. You can price your item based on the market price. You will see a menu where you should select . You can do this by activating the worldwide option where you can enter the amount manually. Depop has been described as a . Depop is a free shopping app that allows people to buy and sell items in their area. This article has been viewed 33,578 times. Under "Your Depop Address" you'll be able to enter a new URL. Thanks to all authors for creating a page that has been read 33,578 times. The more satisfied your customers are the fewer issues. The transaction will go through Paypal first, and once the buyer received their item, the money will be credited to your account. You may need to check if the username you want is already taken before you can confirm the change. Below, we have rounded up all of our knowledge about Depop returns & Depop refunds. Some packages will be held until a tax is paid. If you want to list a new location on your account, first open a browser and find Depop's website. You want to make your customer feel excited when they get their items, and it will be precisely what they are hoping for. Your information is kept safe. For U.S. sellers, Depop offers an in-app courier (USPS). Depop is the fashion marketplace app where the next generation come to discover unique items. ", Tap domestic then Select "Ship with Depop", Enter your shipping address, then confirm it. This wikiHow will teach you how to change your address on Depop when making a purchase on the mobile app. Fun and Productive Depop Community - Besides the shopping app, Depop also has physical spaces in Los Angeles and New York City. Untracked parcels give you no guarantee on the current status of the shipping plus they are not covered under Depop's or PayPal's Seller Protection policy. Try to be size-inclusive. However, it does not always show precise cuts on the actual shipping prices. Buyers will see the discounted price next to the original price, and their purchase will. Your item was described and shown accurately. Depop started as an online marketplace for buying and selling clothing. Keep in mind that you only have to refund the buyer in two situations. Before we get to all of that, a mandatory blurb about Depop for those unfamiliar with the platform. So, you not only want to have high-quality, accurate photos for marketing purposes, but it will help to limit the number of return requests that come in. Edit your shipping address. Keep in mind that domestic or international shipping prices are based on the size and weight of the item and how far its destination is from the place of origin. If sending from the US, avoid marking packages as gift instead of merchandise its illegal and can result in a fine. To be covered by seller protection, all sales must be made using Depop's "BUY" button. Some may say they cannot trust the seller and suggest paying 50% then the remaining 50% once they receive the item. The shipping cost is $3 and is covered by the seller. There are times when you have no sale, then the next day you get ten. After you go through the steps of formally issuing a return on the platform, arranging the return is the next step. PayPal transaction fees also include buyer and seller protection against fraud and scams. Or you can use Ship with Depop DropOff, where you ship through the app using MyHermes and leave your parcel at one of their drop-off points. One of the most common ways scammers deceive their victims is by sending them private messages saying they are interested in your item. When you make a sale, the amount youve charged should cover shipping fees and materials so youre not out of pocket. OneShop offers sellers the easiest and effective way to get more buyers, save time, and do other things you love doing the most! All of these are in high demand on Depop throughout the whole year. To make a seller's account on Depop, first download the Depop app. You will see a section for Username where you can edit the name.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'remodelormove_com-medrectangle-4','ezslot_13',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Please keep in mind that any username changes are not reflected on your shop url. Create an account to follow your favorite communities and start taking part in conversations. Banking services provided by Piermont Bank, Member FDIC. Generally, this involves accessing your account settings and selecting a new username. If you have any questions or need assistance changing your delivery address, you can contact Depops customer service team who will be more than happy to help. With all these precautions, how can sellers ensure safe transactions inside Depop? Its simple and free to get started. On the Summary page, you will need to search for the specific transaction that the buyer made. This is beneficial as it will help your buyer find your items if they look for something that matches your description. However, this can lead to many mistakes in pricing, which will hurt your business and discourage buyers from purchasing from you. Depop uses your phone number to verify your identity and make sure you are who you say you are. Depop has implemented safety features such as not disclosing full payment information during transactions, asking for feedback from both buyers and sellers, and manual monitoring of accounts. Depop is a free shopping app that allows people to buy and sell items in their area. Depop is a social shopping app targeted at Gen Z shoppers. The top sellers on depop know that time is money and make use of automation to increase work around these issues. Most would probably not waste their time scamming people for small purchases or anything less than $20. After clicking Deactivate Account, a window will open with further instructions on how to delete your account. If you are not sure if you price it right for your customers, let your buyers make offers or negotiations until you find the price you are happy and satisfied with. By: Author Olin Wade (Remodel or Move Stuff). The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. While this looks like harmless requests, where the customer might have forgotten to update their shipping address on the platform, some unscrupulous people are using this to scam Depop sellers. Therefore, they can help the customers visual experience. Sell easily Whatever your style - you'll find a buyer looking for items like yours in our ever-growing community. Got some unique designer dresses at the back of your closet? I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? After the payment has been confirmed, they will message the seller asking to change the shipping address elsewhere. The honesty of your listing will help limit the number of return requests that you receive. In other words, you will not be charged for products that do not sell. Bagged on Depop is a term used to describe an item that has been purchased. This . Depop is one of the biggest online marketplaces as of 2022, with 30 million users worldwide. For the most part, you want to use your own photos to show the actual item the customer will be getting. Add up to four photos and one video. Tap Domestic > select Ship with Depop > enter or confirm your address. Another common red flag on Depop is when a buyer sends you a private message after you list an item. Banking services provided by Piermont Bank, Member FDIC. Download the free Depop app for iOS or Android, and create an account. Sign up now with a 3-day money-back guarantee! Do you have to use your real address when selling on Depop or is there an option to hide your exact address from sellers so they just see your post offices address? Take clear photos of each item and upload them to the app. After reaching out to your customer, prepare your package by packing it securely and choose your preferred courier. Sean Young Fan Mail Response m, How to Contact Her. Since this is the most likely reason you (will) have a Depop profile, lets go through some additional tips on how to sell your clothes on Depop successfully. In addition, you want the customers to see the item as clearly as possible, including the print, the fabric, the quality, and any flaws. To change your username, go to the settings page of your Depop account and click on the Edit Profile tab. For more information, see our help centre articlefor full shipping procedures and details. You can also add a new address to your Depop account. You should also note that deleting your account will also remove all of your Depop followers, and they will no longer see or have access to any of your listings or shop details. You must first download Depop from Google Play or the App Store to use the app. Simply input the right product title, production description, and other relevant attributes, and you're good to go. Your email address will not be published. After your shop is set up,. You will receive payment via your bank account. Make sure there is optimal lighting, so the colors of the clothing show true. Here you can learn how to process returns using Depop Payment and Paypal. Sending depop refunds any other way can be a sure-fire way to get scammed. Bagging a product on Depop is a way for the seller to let their potential buyers know that the item is no longer available for purchase. Use of them does not imply any affiliation with or endorsement by them. You will beable to issue refunds without having to leave the app. Drop it off at the nearest post office or USPS collection box, Extra- Small: $3.75 (First class and is less than 4oz), Small - $4.75 (First class and is less than 8oz), Medium - $6.75 (First class and is less than 1lb), Large - $11 (Priority mail that is less than 2lb), Extra Large - $15 (Priority mail that is less than 10lb). Depop has the right to remove or restrict listings it determines to be inappropriate or unsafe, and those users can be held liable in a court of law. It is best to keep your address and other personal information off of the platform to avoid any potential risks. Just remember that international shipping is expensive, but it increases your market and gives you a higher chance of selling fast. Once you understand how it works and what to sell on Depop, you can start listing on the app. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Settings can be found on the Depop app by clicking the profile icon at the bottom of the page. Dropshipping is a process where a reseller lists "on-trend" items on Depop and sells them at a higher price. You're more likely to encounter scammers asking for more details or initiating outside transactions on Depop. Make an impact You can also choose to use an alias or remain anonymous. We recommend using Depop payments to avoid losing the Paypal fee and ensuring you have Depops Seller Protection. By using our site, you agree to our. Depop shipping fees will vary depending on what youre selling and where the item is being sent to. Find the transaction you would like to refund > Click Refund, If you are issuing a full refund, Click Full Refund and follow the steps on the app, If you are issuing a partial refund, Click Partial refund and follow the steps on the app. Only ship their purchased item to the shipping address indicated in their Depop and PayPal account. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. As a seller, it's vital to know how to spot scammers to avoid being scammed quickly. Your bio is often one of the first things potential buyers see about your shop. Cookie Notice