We got you covered! Thank you for calling (company name). To upgrade to KrisFlyer Elite Gold status, they must complete three (Jade) /one (Diamond) eligible flight(s) on Singapore Airlines or SilkAir within four months of registration. Participant hotels and benefits are subject to changes. 10% savings on cabana rentals and poolside food and beverage purchases. of Hotels in Network. Speak to a Salon Coordinator when we return to the line and schedule your appointment today! 21 powerful membership sales scripts3 CONTENTS Core Scripts Page 1 Incoming Telephone Enquiry * 4 2a Confirming The Tour * 7 2b Rescheduling the Appointment * 7 3 No Show - Reschedule * 8 4 The. But the points earned under Corporate membership cannot be carried forward to a new company by the representative. Were always looking for amazing people. (applicable to banquet spending over HK$2,500), Every HK$100 spent in MICE business = 1 point. Corporate: Easier to manage and redeem. Size: 1,064 sq. For dynamic content, add a rich text field to any collection. And while it may seem counterintuitive, sales scripts can also help your sales team to be more authentic with prospects. For Latin America and the Caribbean: In restaurants, a proportional discount on food depending on the number of guests at the table, according to the following table: * Please check your welcome package or with your local CLUBHOTEL office for local benefits when you travel since each participating hotel local benefits may vary. I was cold to the call and advised her to inform the caller that I am busy. When they hit different loyalty tiers, create extra rewards or introduce a few surprises as a form of thanks. Right? Tel +1 510-549-8569. Going all-inclusive means each time you order a pina colada, splurge on dessert, or grab a snorkel mask for a look beneath the waves, you wont have to reach for your wallet. Is it ok? XLife Social. This customizable Town Hall Membership Form is for you if you run a town hall. How did you hear about us? benefits-of-oberoi-loyalty. Are you looking for a stylish digital template for your following membership form? Charities & Celebrities. Our Press Club Membership Application Form is ideal for receiving and keeping track of all applications received. Guest: Oh both are nice. Benefits may not be used in conjunction with any other promotions or offers. Guest: Well, a double-bedded room with AC and other facilities at least. Are you looking for an easy way to get your gaming club off the ground? Available at Shangri-La Hotels & Resorts, Kerry Hotels, Traders Hotels and selected JEN Hotels. Get Free In-Room Wi-Fi, Exclusive Rates, Mobile Check-In, Mobile Key, & More. British Design & Innovation Hotel PQR, Reception. This fully customizable form will allow you to easily collect the information you need to draw in new members. No. An effective sales script doesnt do the selling for your team, but rather it enables your team to speak knowledgeably and passionately about your fitness club. The Wyndham Rewards program caters to leisure and business . . 925 points earned by each member will be accumulated in their own 925 Club account. All members may add nominees to their Family Membership. Enjoy one of our authentic New York deli-style sandwiches, mesquite grilled specialties, pasta, pizza, over-sized salads, or a creatively prepared continental entree. Reservation Officer: Its my pleaser madam. Points Earning at 2% of eligible spends. Use it to track your memberships and enroll new members, or keep a record of your current memberships for easy reference. 1.3 Clearly explain membership application forms to applicants and assist them to complete forms if required. Members earn five to 25 points per 10 euros ($12) on hotel charges, and can redeem them in increments of 2,000 points per 40 euros ($48) off their bill when checking out. We use cookies on our website by using this website you consent to our cookie policy. A rich text element can be used with static or dynamic content. Success in your fitness program depends on choices. Points will be stored separately. Please check with the hotel when making reservation. Room rate should be off best available rate of the day or any available internet rates. Book your next vacation online anytime on our website at (website address). Need to plan a business meeting or retreat? Guest: Actually 5th April is my husbands birthday. Subject to availability at time of request. A member of our staff will be happy to book your next appointment when we return to the line. Guest: 257 Park Avenue South, New York, NY 10010, USA. British Diversity Awards Located on a scenic 243-acre lake in the mountains of beautiful Western Maryland, we are an easy 2-hour drive from Washington D.C., Baltimore, and Pittsburgh. We highly recommend you to read these following tutorials for better understating the topic: Background: The reservation official of Hotel PQRis talking over telephone to a guest who wants to book a room. (Company name)gives you more weeks and more options to travel with our expanded Travel Big program. Background: The receptionist of Hotel XYZ is talking over telephone to a guest regarding a possible room reservation. B: What services are you interested in? With our 215 guest rooms and suites, we provide the . Examples: Offer 5% off to people who have a ticket to a local hockey game, or $5 off any purchase before a concert that's down the street. Did you know (company name)offers several all-inclusive destinations in Mexico and the Caribbean? Regal Hotels International Limited has the right to terminate the 925 Club program or amend, update, add or delete any of the program rules, conditions, benefits, rewards or reward levels pertaining to the program, in whole or in part, at any time, at its sole discretion, with or without prior notice. Offers are not applicable to 10% service charge, happy hours, ticket sales events, banquet, group dining over 12 persons, festive and non-homemade items at Regal Patisserie, special promotional items and menus, all-inclusive menus, bottled wine, cigarette, charges for tea and condiments, selected items and beverages consumption. All lost or stolen cards should be reported. In view of this Omnicom Holdings Ltd (BVI) has now withdrawn ALL License agreements within the terms of agreement with all its UK and European Licensees. 925 points earned by the Company will be accumulated in one 925 Club membership account. For example: Instead of talking about state-of-the-art weight machines or an exciting small group training program, think about the value that those offerings provide to a member. In case of any point dispute, members must report to the hotel within 2 months after guest check-out or completion of event. Club Membership. Members shall be entitled to receive an Upgrade to the next available room category at the preferred room rate, subject to availability. Or give yourself the gift of ultimate relaxation & pampering and escape on one of our Signature Spa Therapy Vacations! Applicants must obtain their Companys endorsement for joining 925 Club membership. A: Excuse me. The link you followed may be broken, or the page may have been removed. Ask for details when we return to the line. British Tourism Awards *Each company can only apply for one type of membership, either Individual or Corporate membership and shall not change after confirmation. UAE Power 100 We will do all we can to assist you in making the best choices and sticking with them. Inspirato Pass is a flat rate of $2,500/month which includes all hotel stays. Dont worry. Have a pleasant day. The Marketing Agent of CLUBHOTEL (HMC) shall not be deemed to be a party to the contract between the member and CLUBHOTEL or any ancillary services offered by CLUBHOTEL and shall not be liable in contract or in tort to any claims arising out of, or relating to the failure of hotel to provide members with the benefits referred to in the members program, or any injuries or losses suffered on the hotels premises caused by the fault or negligence of the hotel, its servants, employees or agents with the intent that each of such can be and are construed independently of the other, and if, in any situation HMC is found to be liable to a member, his invitee or guests, then such claim is strictly limited to the annual cost of membership. If youre currently on vacation and need assistance, please ask to speak with Management when we return to the line. , Not every member of your fitness club uses your facility in the same wayor for the same reasons. To view our Club Guest Brochure, kindly click or tap HERE. British Manufacturing Awards For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. B: Would you also like to work out in the gym? * Government tax (if necessary), service charges, complimentary room, miscellaneous charges paid by individual guest, contract out; paid out etc. These savings will be honored in the restaurant(s) of each hotel, for breakfast, lunch, dinner or Sunday brunch (as applicable for each restaurant/hotel). , Sales scripts are important for preparedness, consistency, and managing the reputation of your club. British Property Awards A sales script is a strategized set of talking points meant to aid your sales team when speaking with prospects. Whether you have a question about your membership benefits or you would like to make a hotel reservation, a CLUBHOTEL representative will gladly assist you. Discoverist 3. Add-On Pool Membership. British Retail Awards Trade Route China Hotel Receptionist: I repeat917494-4476. B: Here is a listing of our prices. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 41 Tunnel Road, Berkeley California, United States 94705. View all properties on our map and list page. A: I would like to have access to the swimming pool. As a 925 Club member, you will earn 1 incentive point for every HK$100 spent on hotel rooms, banquet or MICE. British Food & Drink Awards Ready to see how Club Automation can help? To take advantage of these special rates, simply provide your membership number when calling one of our worldwide reservations offices or when calling the hotel directly. Healthcare A well-thought-out script allows a team member to make a good first impression, build up rapport, gain a prospects trust, and eventually make the sale. Take advantage of all the exceptional amenities The Phoenician Spa has to offer with our annual membership, including discounts on signature massage and facial treatments, access to the fitness center and movement studio, and more. A: I am interested in buying a membership card. Member presenting the membership card in person can enjoy the membership benefits and offers. A multidimensional health club management software can help with several aspects of the sales process. Guests will have to book direct on the hotel website and give 72 hours . Hotel Receptionist: May I have your name please? To receive your reduction, simply produce your valid CLUBHOTEL card when the bill is presented to you at the end of your meal. Are you looking for an easy way to get your office up and running with a dental membership? Wedding and annual dinner discount is available for corporate membership staff only and is subject to hotels availability. Bringing in a celebrity, even a local one, can be expensive. During your stay, be sure to visit our on-site spa. UPGRADE TO THE NEXT TIER 6 nights or eligible spends of 60,000 in one calendar year. To join CLUBHOTEL simply complete the Contact Us form here and we will personally reach out: https://www.clubhotel.com/contact-us/. Points needed per night, The Phoenician, A Luxury Collection Resort, Scottsdale 6000 East Camelback Road Scottsdale, AZ USA 85251 (480) 941-8200. For static content, just drop it into any page and begin editing. While they may start their membership with every intention of staying, not every member will stick around all year. Add this Are you looking for a Gym Membership? You can also purchase gift cards online, which allows you to give the perfect gift to the one you love! Regal Hotels International Limited reserves the right to make the final decision. A health club management software can help you keep track of what you learn and organize prospects and members into manageable groups. 30% off to-go dining. As a CLUBHOTEL member, you are entitled to receive up to 20% off B.A.R. We look forward to seeing you there. If your gym sells membership cards, this is the type of online form you need. British Healthcare Awards Only the authorized representative(s) can submit the redemption request for any membership. The Sports Membership at the JW Marriott Desert Ridge is $5,000 to join and $286 per month. Using this Bikers Membership Registration Form, you can recruit new bikers to your club. Education 2023. You can assign a maximum of two representatives to manage the account. . Nominees may enjoy selected Diamond benefits during their stay if using a Room Award redeemed by a Diamond Family member. for more detailed information about our spa and salon. With absolutely no membership fee, 925 Club is a rewarding hotel corporate incentives programme that offers attractive rewards and discounts at restaurants and bars at Regal Hotels in Hong Kong. Guest: Ok. For complete details, terms and more info click the Priority Club link. This may be used for marketing and promotional purposes. Experience boot camp like you never have before its more fun in a group! Could you arrange a nice flower bouquet for him in the room as a pleasant surprise? 925 Club is our hotel corporate incentives programme for corporate staff members who make bookings of room, banquet and MICE at Regal Hotels or iclub Hotels in Hong Kong and mainland China. A: I would like to have access to the swimming pool. Trade Route Japan Talking over telephone needs skill, knowledge and training. Are you looking for a way to boost your membership number? Experience our intensely fragrant and refreshing Lemon Peel scrub, pedicure, and body wrap. A small group training class can provide the benefits of community, accountability, and an increased likelihood for members to stay committed to a fitness routine. In fact, according to a study conducted by IHRSA, 67% of Americans want to exercise regularly but dont because they havent found the right form or facility. Guest: Good morning. Hotel Receptionist: So, a double room is booked for you MS. Stephany Rose from 5th April for 5 days with the hill view. At (company name)our mission is to provide a unique and rewarding experience to every member, every time regardless of their fitness level all with a friendly and caring staff in a comfortable environment. Hotel Receptionist: How do you spell your name, Ms. Stephany? Make sure to ask questions about any objections and present solutions only your facility can offer. Company should inform Regal Hotels International Limited if the representatives leave the Company, the membership will be terminated and the remaining 925 points will be forfeited upon membership expiry date if there is no new replacement. Then we have the perfect solution for you. British Interior Design Awards For additional information on these great programs, speak with one of our membership advisers when we return to the line. Government tax (if applicable), service charges, complimentary room, amount settled by vouchers, miscellaneous charges paid by individual guests, contract out and paid out, etc. Bedroom at Scottsdale Villa Mirage, a Hilton Vacation Club located in Arizona. Companies have the right to disallow their staff from carrying the membership to another company despite they are individual members. I will check if there are still availabl. Book your trip last-minute or up to a year in advance. To be eligible for 925 points, MICE events must be arranged through Sales Department. How can I help you? Just give me a minute, let me check. The use of Regal Hotels room upgrade or accommodation voucher is subject to hotels room availability and final confirmation. Our full-service hotel features a renowned cafe and restaurant. Ask your Vacation Services coordinator for details about our all-inclusive vacations. Reservation Officer: Sure Madam. So, we again recommend you to read these guides: Click Here to Watch Our Free Video onHotel Room Reservation Dialogues between Front Office Agent or Receptionist and Guest Practical Conversation, All Rights Reserved | View Non-AMP Version, F & B Service Training Manual with 225 SOP, Hotel Housekeeping Training Manual with 150 SOP, Encyclopedia of Hotel Management Terminology, Secrets of Successful Guest Complaint Handling in Hotel & Restaurant, 225 Food & Beverage Service Power Point Presentation Collection, 231 Hotel Front Office Power Point Presentations, 150 Hotel Housekeeping Power Point Presentation Collection, English for Hotel Restaurant Workers Powerpoint Presentations, Our Non English speaking hotel and restaurant workers really like our, Script 1 Successful Hotel Room Reservation Conversation in English, Script 2 Unsuccessful Hotel Room Reservation Conversation in English, Dialogue Offering Conference Facilities, Dialogue: Couple Comes in Restaurant Without Reservation, Job description of a hotel telephone operator, Hotel Room Reservation Dialogues between Front Office Agent or Receptionist and Guest Practical Conversation, Dialogue: Guest Becomes Angry for Extra Charge. British Sports Awards Would you like to have beautiful lashes without having to apply any mascara at all? The resort also offers more expensive golf and spa memberships that include unlimited golf or eight spa treatments per month. Applicable to Deluxe Room public rates. Membership privileges are valid only through the date embossed on the membership card, which is valid for one year from the date of purchase. With our complete drag-and-drop form builder, you can stylize it to suit your needs. 2023 Shangri-La International Hotel Management Ltd. All Rights Reserved. British Business Awards We have more form templates to choose from. For a complete list of current participating hotels , click here:https://www.clubhotel.com/hotels/. Upon joining CLUBHOTEL you will receive your personalized CLUBHOTEL membership card as well as a membership guide outlining your benefits and the participating properties. Shangri-La Circle offers four unique tiers, each bringing its own level of recognition and privileges. Experience the sheer joy and freedom of riding an Arabian horse as it walks or canters through gentle waves. Hotel Receptionist: Certainly mam. In just a few short hours, you can change your hairstyle, length, or volume to get the look your heart desires. 925 points will be credited to one 925 Club account of any membership type only. May I ask you for a special favor? Additionally, only 20% of the U.S. population belongs to a health club or fitness studio. Never underestimate the power of following up. Each company can have unlimited number of membership accounts. Let me have your address, please? We offer treatments in our Spa that are rejuvenating to your body and uplifting to your soul. are not eligible for 925 points. 925 points will be valid for 12 months from membership effective or renewal date, whichever is later, and will be forfeited on the membership expiry date. Priority check-in and check-out at an exclusively designated area, Partnership Benefits with Singapore Airlines KrisFlyer Infinite Journeys, Enjoy access to Club Lounge with your stay partner and an additional guest, Guaranteed bed type at time of reservation, Earn 25% more Points for every USD 1 spent, Earn 50% more Points for every USD 1 spent, Guaranteed room availability for reservations made 72 hours prior to arrival. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Enrollment of 925 Club membership is limited to designated persons by invitation only and is subject to Regal Hotels International Limiteds final discretion. As a 925 Club member, you will earn 1 incentive point for every HK$100 spent on hotel rooms, banquet or MICE. How much time do you want to commit to exercising weekly? Love is nothing in tennis, but in creating good client relationships with your tennis club management system, its everything. Enjoy access to all six of The Princess' pools by adding on the monthly pool membership. We have twelve state-of-the-art meeting rooms and conference facilities for groups from 5 to 400. With our 215 guest rooms and suites, we provide the perfect spot for a family vacation or the ideal site for your next business meeting or family reunion. It will be our pleaser to provide you with the complimentary flower bouquet for the occasion. Participating CLUBHOTEL properties include select Hiltons, DoubleTree, Conrads InterContinental, Fairmont, Marco Polo and Radisson. .READ MORE . Once youve gained some experience talking with prospects, make note of the most common reasons they decline membership. Look no further than Law Club Membership Application Form! Regal Vouchers cannot be used to settle 10% service charge. Please check with the hotel when making reservation. With our template, it's as simple as 123 to grow your sports club by making it easy for football players to join. Available for a maximum of one person who stays in the same room only. In addition, we are now offering unlimited Boot Camp classes. We look forward to receive you on 4th April. Our health club continues to offer TONS of cardio equipment with no waiting, state-of-the-art resistance equipment, hydro-massage, sauna, private lockers, showers, an in-house grill, and childcare while you workout. Make it easy for people to register and keep your membership records organized and secure. It is a mid-range hotel. Once they know their talking points like the back of their hand, theyll feel comfortable customizing their sales approach to include personal anecdotes, recommendations, and that little something extra necessary to make a sale. Home Club Benefits. , As prospects travel through the buyers journey and you learn more about them, update their persona. 925 points cannot be transferred, split or combined with other Individual or Corporate membership accounts despite the membership account is under the same company or mother company. 9. Dont have an online account? Or give yourself the gift of ultimate relaxation & pampering and escape on one of our Signature Spa Therapy Vacations! We will design the perfect program to fit your lifestyle. No programming necessary! I hope sir will be surprised and happy. The guest wants to reserve room for her husband. Here we will share 2 real life scenario. British Export Awards Corporate membership cannot be transferred to other Company. Please excuse me for a moment. More than 4,000. 1.2 Explain club membership and club rules clearly, correctly and politely to the public and to members. Hotel Receptionist: What type of room do you like to reserve, mam? Member rates (Up to 15% additional savings) Reward Nights Redemption without Blackout dates. We use marketing to inform how we feel about products and the businesses that sell them, and so do your members. Try a FREE V-I-P one-day trial pass & fitness assessment session on us. Schedule your appointment today and wake up beautiful every morning! Youre invited to discover yoga, play tennis with friends, swim laps outdoors, have fun with your children, and create family memories and much more. By signing up for CLUBHOTEL you will be kept informed of any program development including additional participating hotels, relevant promotional offers and additional benefits made available to members. It is Hotel ABC. Now is the time for fitness clubs to double down on their selling strategies and snatch up as many new members as they can while the market is hot and prospects are plentiful. Ever get on the phone with a salesperson and have the instant and persistent urge to hang up? To redeem Regal Hotels products or services with Regal Vouchers, prior reservation is required and notification must be given to hotel staff that vouchers will be used. The swanky Aman Resorts where rooms average $1,400 a night and villas go for $50,000 is offering 100 people the chance to buy an Aman Club membership as it opens a New York location on . Why are you interested in joining a fitness club? One of the most rewarding benefits of being a Club Member is the Elite status you receive in the award-winning Hilton Honors guest loyalty program. How can I help you? Do you prefer a room with the view of the swimming pool or the hill madam? Have a nice day. A: I think this plan is best for me. All Regal Vouchers cannot be redeemed for cash, other product or services. A: I am interested in buying a membership card. Are you looking for a way to stay connected with your patients? Enjoy Endless Benefits With a Marriott Bonvoy Membership. (best available published rate) on all room categories. Representative(s) of Corporate membership can be changed with written notice by the Company. One membership for one company. It is not applicable to 10% service charge and cannot be used in conjunction with any other offer or discount. NEW YORK, NY (June 2021) The Leading Hotels of the World's celebrated loyalty program Leaders Club is now free. Single - $3,000 | Couple - $4,200. Free Hotel Club Membership Form Template | 123FormBuilder Hotel Club Membership Form Template Clone this ready-made hotel club membership form example in your 123 Form Builder, then customize it to fit your branding and requirements.