Teacher and Parent Users, as well as educational institutions represented by a Teacher User, also may contact our customer support at any time to request access to, deletion of, or correction of any personal information we have collected from or about Student Users associated with their account, including a request to us to cease collecting personal information from those Student Users. The Services may contain links to third-party websites or services (Third-Party service(s)) not owned or controlled by Prodigy, or our Services may be accessed by logging in through a Third-Party service (e.g., Clever or Google). Free and premium plans, Operations software. I will probably not end up giving this company my money but at some point just delete the app, call it a day, and stick to a combination of Reflex and Beast. For all accounts, you will continue to have access to your account for the period of time that has already been prepaid. To help resolve any Disputes promptly, you and Prodigy agree that any notice of intent to initiate an informal dispute resolution conference, or any small claims or injunctive relief complaint permitted under this Agreement must be filed, within one year after the events giving rise to the Dispute arise; otherwise, the Dispute is waived. This contract is canceled, without further formality, upon the sending of the form or notice. See pricing, Marketing automation software. If this continues to happen, please contact us. Fiber-optic internet from Prodigi is available to an estimated 10,000 people. Subject to this Agreement, Prodigy grants you permission to access and use the Services, solely for your own personal, non-commercial use, and not for the use or benefit of any third party. Models and delivers a distinctive and delightful customer experience.Registers sales on assignedSee this and similar jobs on LinkedIn. One Happy Customer New York. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.. You and we will pay the administrative and arbitrators fees and other costs in accordance with the applicable arbitration rules, but if applicable arbitration rules or laws require us to pay a greater portion or all such fees and costs in order for this arbitration agreement to be enforceable, then we will have the right to elect to pay the fees and costs and proceed to arbitration. Choices. And with so many different options available today, the slightest disruption in the service they receive from your company can send customers sprinting for the door to one of your competitors. Charlotte, NC 28269. We do not allow third-party targeted advertising providers to collect information from the Student-directed portions of the Services. Requirements : Stellar customer service skills. We may also impose limits on certain services and/or features or restrict your access to parts or all of the Services, in our sole discretion and without notice.. Prevent apps from taking your money without permission. You and Prodigy further agree that any Disputes will be arbitrated only on an individual basis and will not be consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. When a Teacher creates a Champions Club account, the User provides their full name, email address and a password for their account. We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). Customer service should share customer stories. [1] Contents 1 Ticketing 1.1 Ticket categories 2 Gallery 3 References Ticketing Congratulations Prodigi! WHERE A JURISDICTION DOES NOT ALLOW LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS MAY NOT APPLY TO YOU. In addition, notwithstanding anything to the contrary, if any part of this agreement to arbitrate is deemed invalid or inapplicable, the remainder of the agreement to arbitrate shall still be considered valid and enforceable. This is a repost from another topic title but the info was so hard to find I thought I would spread it around. If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. is really getting old. Parent Users and Teacher Users are responsible for the acts of Student Users linked to their account. You will not use the Services in any manner that would disparage the Company. I am being billed $9.95 regularly. To measure a Students progress and performance and provide associated reports to Parent and Teacher Users. The child playing the games focus distinctly shifts from fun math review to buying pets, hairstyles and things (and then arguing with parents over purchasing a membership). You acknowledge that Company has no control over, and no duty to take any action regarding: which users gain access to the Services; what Prodigy Content you access via the Services; how you may interpret or use the Prodigy Content or the Services; or what actions you may take as a result of having been exposed to the Prodigy Content. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. Register to secure your . Prodigi offers service in 4 zip codes nationwide. This Privacy Policy describes the way in which Prodigy Education Inc. (Prodigy, we or us) collects, uses, discloses, and safeguards personal information provided to us by students, parents, guardians, teachers and others (collectively Users or you) when they play our Games or use our website, downloadable apps, or other services we provide at prodigygame.com or any other location that links to this Privacy Policy (collectively referred to as the Services). Be safe from hackers and unwanted bills. High levels of personal energy, honesty, empathy, and self-motivation. WITH ARBITRATION, THERE IS NO JUDGE OR JURY; THE ARBITRATION PROCEEDINGS AND ARBITRATION ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES; AND JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. this is wrong, we all want to cancel our memeberships but you wont allow us to do so. NOTE: Prodigy does NOT directly store credit card information such information is stored by our third-party payment providers,such as. When applicable, your subscription will automatically renew unless you cancel your account prior to the renewal date through the procedures described in the Subscription Cancellation section below. This section does not apply to Student personal information we process on behalf of an educational institution customer, either pursuant to contractual restrictions or through a Teacher Account, to process the information solely on behalf of the institution as an educational service provider.. Thank you, To see more Prodigi deals and offers in your area enter your zip code above. If an in-person arbitration hearing is required, then it will be conducted in the metropolitan statistical area (as defined by the U.S. Census Bureau) where you are a resident at the time the Dispute is submitted to arbitration. Download and upload throughput are the primary indicators of Internet performance. Because customer service reps will communicate with customers more frequently and spend more time analyzing their activities using a product or service once they've closed, they will be the ideal person to identify opportunities to upsell and cross-sell new products and features to them. Prodigy cannot guarantee the authenticity of data which Users may provide about themselves. We will work to make transfers of personal information to a third country or an international organization subject to appropriate safeguards under applicable law. Please contact me Joanna Johnstone at 630-269-9780. A Teacher User affiliated with an educational institution must have the approval of the institution before using Prodigy with its Students, and is responsible for obtaining any necessary approvals from their educational institution and Parents required to use and provide information through the Services.. I have a prodigy email endingin net - ".prodigy.net" and I do NOT want to change it, since I've had it for decades! 2598. Nowadays, businesses face greater challenges than ever to keep customers happy. To make a request or otherwise exercise your rights, please contact us at privacy@prodigygame.com. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Subscriptions remain valid until canceled or terminated, in accordance with this Agreement, and therefore are not subject to renewal per se. Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. just Prodigi . We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. HubSpot has free CRM and shared inbox tools that make it easy for multiple people across teams to document and share information about different customer relationships and communications across channels.). Cookies and these other technologies placed within the Prodigy Game or within other areas of the Services directed to Students will be used only in support of the Services internal operations, like providing access to the Games and their features, individualizing content, and improving and optimizing the Services. You also can access and review certain account-related details by logging into your online account.. Salary information comes from 75 data points collected directly from employees . You also have a right to lodge a complaint with your local data protection regulator. Any dispute arising from or relating to the subject matter or this Agreement shall be finally settled by arbitration in Toronto, Ontario, using the English language in accordance with the Arbitration Act of Ontario. We use the Parent and Teacher information we collect for the following purposes: We use the Student User information we collect for the following purposes: While advertisements are delivered by Prodigy to Students through the Game, these advertisements are first-party and contextual: that is, advertisements are only for Prodigys services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Game or on similar factors that apply to all Student Users. You will not bully, intimidate, or harass, any User or use the Services in any manner that is threatening, abusive, violent, or harmful to any person or entity. This clause does not apply to consumers residing in Quebec: TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY OR ITS AFFILIATES, SUPPLIERS, OR BUSINESS PARTNERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE WITH RESPECT TO THE SERVICES OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE GREATER OF $100 OR THE FEES PAID BY YOU TO COMPANY HEREUNDER DURING THE 12-MONTH PERIOD PRECEDING THE APPLICABLE CLAIM; (II) FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (III) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (IV) FOR ANY MATTER BEYOND COMPANYS REASONABLE CONTROL.