2023 MetLife Services and Solutions, LLC, VPoint Credentialing and Recredentialing Services. View resources for medical providers, log into Provider OnLine, and get access to downloadable forms. to earn CE credits without leaving the office. If your billing system transmits claims to UPMC via a clearinghouse please contact your vendor, or clearinghouse, for instructions on how to automate the processing of ERA's in an 835 format. First-time users can create an account by contacting their office Provider OnLine Account Administrator or by calling 1-800-937-0438. Have the ability to download and install a free Active-X secure FTP add-on. Forgot username or password? You can request that your account be reactivated by contacting 1-800-937-0438. UPMC Health Plan and SKYGEN Product Guide. Learn more about our plans and programs, find a dentist, or sign in to view patient eligibility, plan detail, and claims. How to Login? 200 Lothrop Street Pittsburgh, PA 15213 412-647-8762 800-533-8762 Find out how to apply for the Preferred Dentist Program, Find out how to apply for Dental HMO/Managed Care Plan^, MetLife Dental Health Maintenance Organization (DHMO)/Managed Care Network^. Your health information, right at your fingertips. First-time users can create an account by contacting their office Provider OnLine Account Administrator or by calling 1-800-937-0438. If you need help with your account, please call 1-866-884-8579. UPMC Vision Advantage and UPMC Vision Care* make it easy for you to give your patients high-quality vision care and preventive services. Get an immediate response if mistakes are made submitting a claim (using HIPAA 837 forms). Dominion National provides dental plans and administrative services to UPMC Health Plan members and maintains an extensive selection of participating dentists. The portal for UPMC patients in Central Pa. plan detail, and claims. Providers submitting claims through Get the latest resources, news, and announcements from UPMC Health Plan for participating providers. UPMC Dental Advantage offers competitive rates, convenient tools, and rapid reimbursement. While UPMC does offer the option to generate 835 formatted ERA files (and make them available for direct download via this website) many automated billing systems interface with payers via a clearinghouse. 200 Lothrop Street Please be advised Zelis is the new payment solution for MetLife claim payments. Providers may use the standard PGP encryption process in addition to the secure FTP, if additional data security is desired. SIGN Home & Community-Based Services . Claims should be submitted using one of the methods below: Clearinghouse Submission: Search adult and pediatric providers and schedule appointments online. If you need assistance, please call our Help Desk at 1-800-937-0438. Interested in joining UPMC Health Plans provider network? 2022 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences. Make an appointment Our Provider Partner Update newsletter includes the latest news and information for network providers. Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday. // patched for y2k bug! For a medical emergency, call 911 or go to the nearest emergency dept. . Find out how to apply for Dental HMO/Managed Care Plan^. For member identification, submit the member's 11-digit ID number or the government-assigned identifiers for Medicare or Medical Assistance members. PO Box 1600 Medical Assistance: Dental . the introduction of UPMC Dental Advantage. Providers who have existing relationships with clearinghouses such as WebMD (UPMC Health Plan Payer ID: 23281), NDC, and HDS can continue to transmit claims in the format produced by their billing software. Providers are able to submit claims directly without incurring clearinghouse expenses. Dental . IN UPMC Community HealthChoices Dental Allowance Request Form. Need to schedule by phone? You also can register to join the network. 2599 Wexford Bayne Road, Sewickley, PA 15143 (Map) 724-933-3700. You also can register to join the network. For Providers About Contact Search. UPMC for You Dental Advantage Behavioral Health . View resources for medical providers, log into Provider OnLine, and get access to downloadable forms. Use billing software that allows the generation of a HIPAA-compliant 837 professional or institutional file. Access your UPMC information in MyUPMC. If you choose this option for claims submission and you do not have a Provider OnLine account, complete this form to sign up. For nearly 30 years SKYGEN has been a trusted partner in a changing dental landscape, offering the tools and support you need to enhance your business while providing exceptional patient care. Forgot Password? Federal Employees: Federal Employees Health Benefits Program (FEHB) Dental Advantage Get the latest news and information about the Dental HMO/Managed Care Network^ and Products. Your Username or Password? Learn about and take advantage of the resources available to you as a network provider. The portal for all UPMC patients EXCEPT those in Central Pa. For general assistance or inquiries regarding web portals or logins, please contact us here. Don't have one? This person will: If you have not accessed your Provider OnLine account in the past six months, your account may be disabled. . We are committed to offering industry-leading coverage to our memberssubject to federal, state, and local regulationsand to supporting our network providers as they deliver cost-effective, quality care. Please submit the National Provider Identifier (NPI), along with the tax ID and the provider ID as assigned by UPMC Health Plan. UPMC Health Plan and SKYGEN Clinical Criteria effective 12/18/2022. Medical . If you can't log in, contact Sales Support at 1-855-862-6515. As a participating provider, you can access valuable information via Provider OnLine. However, some plan providers may have been added or removed from the list (and/or contact information may have changed) since this directory was last updated. Health Care Claim Status Request & Response (276/277), Provider OnLine Account Administrator Application, 837 Companion Document Professional Claims File, 837 Companion Document Institutional Claims File, Desktop Setup for File Submission and Implementation, Join our UPMC Dental Advantage Provider Network, ONC 21st Century Cures Act Member Resource Center. Contact Our Dental Benefits Advisory Team, Join our UPMC Dental Advantage Provider Network, ONC 21st Century Cures Act Member Resource Center. Pittsburgh, PA 15230-1600, Join our UPMC Dental Advantage Provider Network, ONC 21st Century Cures Act Member Resource Center. Register. The Federal No Surprises Act within the Consolidated Appropriations Act of 2021 provides for out-of-network and balance billing protections for out-of-network Emergency, Air Ambulance, and certain services rendered at in-network facilities. Please be advised MetLife has contracted VPoint to provide credentialing and recredentialing services on MetLife's behalf. For help utilizing the provider web portal, registering, or requesting training, contact SKYGEN's Portal Services Team at dentalproviderportal@skygenusa.com or call 1-844-621-4576. Learn about the dental products UPMC Health Plan offers and the variety of resources available to network providers. Grant access to Provider OnLine to certain staff members on the provider's behalf. Not registered with UPMC Health Plan? Welcome to UPMC for You! Here you can explore resources and information about Medical Assistance coverage and benefits. Medicare Special Needs Plans: UPMC for Life Complete Care Dental Advantage. It is important that you respond to VPoint to ensure your continued relationship with MetLife. The online provider search lets you find a person who provides . Medicare: UPMC for Life Dental Advantage (University of Pittsburgh retirees only) Pittsburgh, PA 15213 Paper Claim Submission: Visit UPMC Health Plan's homepage. To learn more, visit healthwise.org. Search adult and pediatric providers and schedule appointments online. var year = now.getFullYear() User Login. As a participating provider, you can access valuable information online by entering your user ID and password in the login box on this page. Forgot UPMC Health Plan accepts electronic claims in data file transmissions. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. I am a: Login. Discover the advantages of joining, and learn about resources available to you as a network provider. Providers. Announcements Our clients of insurance companies, third-party administrators and various groups lease the DenteMax PPO network for use in their dental benefit plans in order to service their more than 20 million members nationwide. We use the latest oral health technology and tools so you can feel good about flashing those pearly whites. For a medical emergency, call 911 or go to the nearest emergency dept. Select MyUPMC to access your UPMC health information. UPMC Health Plan and SKYGEN Provider Manual. Submit claim forms to: Claim files are transmitted using a secure FTP process that does not require data encryption prior to transmission. UPMC CCP-South Fayette. Login/Register. Find care with UPMC Health Plan's Provider Directory. Search adult and pediatric providers and schedule appointments online. We also treat serious dental issues to help you keep smiling. If you have questions while you are completing the form, contact our Web Support Services at 1-800-937-0438. So many helpful features. Forgot username or password? For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. Give us feedback on Provider OnLine. Individual claim entry, known as Prelog, is available to providers with established Health Plan online accounts. Advantage Dental Provider Portal We have moved! Start Here. 2022 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences. Participants who need help finding a dental provider, or have questions about their dental benefit, can call the UPMC Community HealthChoices HealthCare Concierge team at 1-844-833-0523 (TTY: 711). For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. As a provider-led health insurer, we have a unique appreciation for our relationships with network doctors and care providers. I am a: Login. Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday. With UPMC Health Plan's Provider OnLine, you can: A provider office should appoint a staff member to serve as Security Officer. The UPMC Presbyterian Dental Center at UPMC Montefiore offers preventive and follow-up dental care. Provider OnLine Features With UPMC Health Plan's Provider OnLine, you can: For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. Paper Claim Submission: Submit claim forms to: UPMC Dental Advantage PO Box 1600 Pittsburgh, PA 15230-1600 If you are interested in HIPAA-compliant EDI file submission, please refer to the additional set-up documents on this website. Need to schedule by phone? 412-647-8762 I am a: Login. Find out how to apply for the Preferred Dentist Program UPMC Dental Advantage Provider Portal Visit our secure website, where network providers can sign in and complete most administrative tasks. Get the latest news and information on the EFT/ERA Overview page in the resource center. Complete testing and become certified with UPMC Health Plan. Account Login | MyUPMC Log In To Your Account Username Password Sign Up Forgot Username? Our Dental Benefits Advisory Team is ready to answer your call. Your dedicated network manager can answer questions and keep you current on new benefits, features, and products. To verify eligibility and plan information, please call: Claims and pre-determinations should be submitted using one of the methods below: Clearinghouse Submission: Welcome to MetDental.com. var dayNames = new Array("Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"); For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. Login to Provider Online. First-time users can create a Provider OnLine account. For a medical emergency, call 911 or go to the nearest emergency dept. For Providers About Contact . About the Electronic Remittance Advice For a medical emergency, call 911 or go to the nearest emergency department. Please use the following link to return to the UPMC Health Plan home pageUPMC Health Plan home page Our dental health team at UPMC Cole offers high-quality family dental care at affordable pricing. For a medical emergency, call 911 or go to the nearest emergency department. Find out how For nearly 30 yearsSKYGEN has been a trusted partner in a changing dental landscape, offering the tools and support you need to enhance your business while providing exceptional patient care. Login/Register. Search adult and pediatric providers and schedule appointments online. 205 Millers Run Road, Suite 300, Bridgeville, PA 15017 (Map) 724-934-3334. Video Visit. Call your provider's office or 1-800-533-8762. Per HIPAA, the only permissible format for an electronic remittance advice (ERA), in a data file, is the ANSI ASC X12.835, Health Care Claim Payment/ Advice, commonly referred to as an 835. UPMC Dental Advantage Vision . Need to schedule by phone? Sign in/Register I am a:MemberProviderEmployerProducer Sign In Please enter your username. Register. // Array of day names Via the Provider OnLine EDI tools, these batches can be viewed in several standard report formats. 800-533-8762. Start Here. Submission of dental claims and prior authorizations, Member status and eligibility determination. Message your doctor Send a private, secure message to your provider, anytime. through Fri., 8 a.m. to 5 p.m. at 1-888-782-5678 or 717-988-0000 press 6 Find care with UPMC Health Plan's Provider Directory. We offer personalized dental care at UPMC Montefiore in Pittsburgh and UPMC Cole in Coudersport and Port Allegany, Pa. View plansget vision and dental plan information prior to the member's visit. Find care with UPMC Health Plan's Provider Directory. Resources for Medical Providers Dental Providers Learn about the dental products UPMC Health Plan offers and the variety of resources available to network providers. Visit our secure website, where network providers can sign in and complete most administrative tasks. Forgot username or password? . *Administered by National Vision Administrators, Join our UPMC Dental Advantage Provider Network, ONC 21st Century Cures Act Member Resource Center. For additional information, please call SKYGEN Provider Services at 1-855-806-5193 or email providerservices@skygenusa.com. Dental . Provider OnLine Login Username Sign In If you forgot your user ID or need assistance, please call our Help Desk at 1-800-937-0438. Our provider portal is currently unavailable. Read Dental Announcements Emdeon should use payer ID 25184. Contact Us Current Members. Our provider portal solutions make business transactions fast, simple and convenient, including: Learn how SKYGEN's solutionsstreamline dental administration so you can focus on patient care. The portal for UPMC Cole patients receiving inpatient care. As a participating provider, you can access valuable information online by entering your user ID and password in the login box on this page. Receive 24-hour access to claims and coverage information. For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. Get the latest updates from UPMC Health Plan. Login This application is best viewed using Internet Explorer versions 6.0 and higher Login As Provider Network Login Name Password Home Forgot Password? 2022 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences. Your Username or Password? document.write(dayNames[now.getDay()] + ", " + monthNames[now.getMonth()] + " " + now.getDate() + ", " + year); User name: UPMC Dental Advantage offers UPMC employees two options Standard and Premium with a network of fully credentialed dentists. UPMC Health Plan's claims processing system allows providers to take advantage of enhanced access to information, including the ability to immediately correct claims that have missing information, incorrect procedure codes, or other errors. Determine a patient's primary insurance coverage. In order to submit EDI files directly to the Health Plan, providers must: UPMC Health Plan currently accepts dual provider identifiers. Not registered with UPMC Health Plan? As a network provider, you can: Verify eligibilitycheck plan status with a member's ID, full name, and date of birth. Login/Register. For a medical emergency, call 911 or go to the nearest emergency department. For technical questions about the UPMC Central PA Portal, contact the Help Desk Mon. Make Provider OnLine security requests to UPMC Health Plan on behalf of other staff members. Through MetDental, participating Dentists can view rosters, search for Explanation of Payment statements, download Facility Reference Guides, and more. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. MetLife is committed to helping our providers have a smooth transition to our new enrollment solution with as little disruption as possible. For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. As a network dentist, youll get help with claims status, eligibility, and more. Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday. The provider's office can enter claims and verify if they have been accepted and are ready for adjudication. DenteMax is one of the largest leasable dental PPO networks in the United States. For Providers About Contact . Sign in to UPMC Cole Connect Patient Portal. UPMC Community HealthChoices is one of the managed care organizations selected to provide Community HealthChoices (CHC) services in Pennsylvania to those who qualify for Medical Assistance and also qualify for Medicare or require a nursing facility level of care. Need to schedule by phone? To learn how to register, watch our instructional Provider OnLine registration video. Need to schedule by phone? To learn how to register, watch our instructional Provider OnLine registration video. As the only provider-led health insurer in western Pennsylvania, we recognize the importance of partnership with network physicians and sensitivity to doctor-patient relationships. UPMC Community HealthChoices (CHC) Dental Advantage Our provider portal solutions make business transactions fast, simple and convenient, including: Submission of dental claims and prior authorizations . Paper Claim Submission: Providers submitting claims through Phone: 1-800-286-4242. Browse doctors by specialty, procedure, service, or equipment to find the best fit for you! Resources for Dental Providers Vision Providers UPMC Vision Advantage If you forgot your user ID or need assistance, please call our Help Desk at 1-800-937-0438. Emdeon should use payer ID 23281. Online Login: UserID I forgot my user id (Members Only) : There was an error with the Pass through from your Public Website. Browse doctors by specialty, procedure, service, or equipment to find the best fit for you! var monthNames = new Array( In the meantime, if you need to verify eligibility, plan information or submit a claim, please follow the instructions below. Learn how to get one now. Vision . "January","February","March","April","May","June","July","August","September","October","November","December"); 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. This feature allows direct submission of both professional (HCFA/CMS-1500) and institutional (UB-92) claims via a user-friendly interface, using the Internet's highest level of security to make the process safe and easy. for a doctor or specialist. Forgot Submit claim forms to: Interact with the Health Plan on claims issues via a messaging system. Thousands of CE credits awarded online. Have a sample 837 file exported from their billing system containing only UPMC Health Plan claims. This portion of the UPMC Health Plan's website is strictly related to HIPAA-mandated EDI transactions. Find listings of the care providers we partner with including doctors, hospitals, pharmacies . Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday. Download a form for your practice, update your profile, or learn how to report fraud and abuse. More Contact Options ; . Serve as the provider practices primary contact with UPMC Health Plan regarding Provider OnLine security issues. Get the latest updates from UPMC Health Plan, including updates to our Provider COVID-19 FAQ and Appendix A COVID-19 Special Coverage and Payment Policy. Forgot username or password? These clearinghouses are then responsible for reformatting these claims to meet HIPAA standards and passing the claims on to the Health Plan. Electronically filed claims may be submitted in the following ways: Individual claim entry Register. Need Help? Please sign in to view patient eligibility, Dentists in our network enjoy top-notch support that makes it easier to run a successful practice. Search adult and pediatric providers and schedule appointments online. When care is coordinated, submit the referring provider NPI if available, as well as the name and UPIN. Important: Please provide your National Provider Identifier (NPI) when prompted. Learn more about the Preferred DentistProgram and MetLife Dental Health Maintenance Organization (DHMO)/Managed Care Network^ and benefits like an increased patient base, continuing education at NO CHARGE, and more. First-time users can create a Provider OnLine account. You may search for dentists by zip code, proximity, and type on the provider search tool above for any of the dental options. Pharmacy . Member Login. Login This application is best viewed using Internet Explorer versions 6.0 and higher Login As Provider Network Login Name Password Home Forgot Password? For a medical emergency, call 911 or go to the nearest emergency department. The Act creates specific negotiation and dispute resolution protocols between payer and provider. DHMO providers will continue to receive paper checks and/or EFT payments as they do today, no action is required for DHMO payments. Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday. For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. Your place to stay in control. Thank you for being a part of the UPMC Dental Advantage/UPMC Vision Advantage network. Not a UPMC Central PA Portal Patient? It requires the recipient's Practice or Billing System have the ability to automate loading of a file in the mandated format. View up-to-date eligibility, PCP information, and covered benefits. Batch file submissions Find a UPMC health care facility close to you quickly by browsing by region. View UPMC's other Patient Portals. At this time, only PPO providers currently receiving their payments by checks will be included in this phase. Dentistry - Find a Doctor | UPMC Need Care? Our Dental Advantage Newsletter includes the latest news and information for network providers. For a medical emergency, call 911 or go to the nearest emergency department. TTY: 711. If you forgot your User ID or need assistance, please call our Help Desk at 1-800-937-0438. PO Box 1600 Someone will contact you. Home & Community-Based Services . These claims are loaded into batches and immediately posted in preparation for adjudication. Find a Doctor or Provider.