I could not understand them, they never contact me back. Claim it and get a lot of features. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. 109,086 talking about this. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. on 4/7/2020 same bidder started an auction w near identical truck at $3333 I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. Because it was sitting in my barn / shop for over 12 years!! "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." Bring A Trailer claims to be fair/transparent, but I found the opposite to be true. After all, it's THEIR car. GET THE BaT DAILY . My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. I tried to post a comment questioning this and B and T would not post it. I signed up and realized it wasn't for me. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. case number is ********. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. You can NEVER get a real person, who gives a crap on the phone. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. BT is not what they advertise! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. To get started, first choose a service level and submit your vehicle. Rats and a sinking ship syndrome. . If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. Bring a Trailer. International Association of Better Business Bureaus. Download Retro Atom stock photos. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. I dont mind doing the repairs, but the seller, ********, should have known better than to sell this vehicle as ready to be driven cross country without any hesitation. Coordinate . *** shop gave me a quote of $1900 to fix the brake. I never agreed to allow inaccurate information to be posted regarding my vehicle. I have contacted Bring a Trailer 3 different times to just delete my account with them. Change in policy whereby customer can choose their reserve. They allow and encourage shill bidding and flag anyone who calls them out. I called, left a message but got no call back. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. No, Bring a Trailer does not have an app. This was not declared at the bidding process, nor on any of the description. A link has directed you to this review. Auctions. Downdetector only reports an incident when the number of problem . FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. My reserve was basically at a break even point. Keen to clear up that mys. But after this, the seller didn't get back to me. Desired outcome: The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. I have called and sent emails, and now, they will not reply. Bring a Trailer provides support during this part of the process if needed. I notified her that a trailer was on the way. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Hagerty Insurance also noted, "Five years ago, BaT cars . I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. Auction fee for a car that cannot be imported. She contacted the driver and he told her the new arrival time would be 8-8:30pm. Desired outcome: This complaint was posted by a verified customer. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. I tried to engage the representative in discussion to understand their rationale. I was only pointing out my observations. Cars have thousands of components, and things can fail without warning. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. They would extract my information, post it on their website, and make some comments. Again I only stated facts and was in no way derogatory. No BaT representative acted on my behalf or moderate the comments. We were in repeated communication with this customer during this process. Bring a Trailer specializes in classic, collector and enthusiast cars. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." At 5:36, I received a phone call that a transporter had been arranged. The pans have high-quality undercoating, which is in good condition no tears or holes. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. I actually had a high opinion of the site prior to thisnot now. Answer this question.. We value your privacy. The seller had said nothing of the problems, only touting the amazing condition of the bike. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. Bring a Trailer is legit, but that doesnt guarantee its safe. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? . #1 Sep 6, 2016. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. 404 following. I resubmitted new undercarriage photos to BaT. For more information about reviews on ConsumerAffairs.com please visit our Coming to a conclusion that fluffers' are in the mix has been discussed by fellow buyers for a couple years. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. . Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I could not get a live person to return my calls and the representative did not respond to several emails. Take eBay, for example. See details. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. Lot #165. Hint: I'm embarrassed for them. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Potential customers of BAT should be aware that this policy could impact the value received for their vehicle, which it certainly did in my situation. I'd like to file a complaint. Very plain and simple. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. I recently sold my 1972 Vintage Datsun 510 on a BaT auction for $36,510. Removing the more critical comments is not something we'd do. I was in contract with Bring a Trailer. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. Bring A Trailer still has not answered the facts. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. shows a history of repeated 1 x bids and one 2x This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. All Rights Reserved. Unsubscribe easily. My advice, stay away if you want value for your car. I was informed that a driver was enroute to pickup the vehicle. Totally disgusted with their policy. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. Rob Siegel. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Bring a Trailer is an online auction platform for classic and vintage automobiles. The auction process starts with sellers submitting their cars through the website. Bring a Trailer fees and financing. BAT removes comments and CENSORSHIPS their auctions. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. Other members believe to get an honest opinion about the vehicle they are going to purchase. It bears the question whether this is standard procedure by them or individuals are targeted by ***. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. This tells me they are a scam! Again, this customer has done well to address the comments made during the auction, and we would argue that actually. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . No voicemail. I paid service fee of $1,875 at 12/28/2022 to ***. The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. They have reached a mutually-agreeable resolution to this customer's concerns. Then an auction specialist writes a comprehensive, honest listing. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Does anybody else see something dreadfully wrong here. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). By the way BAT, what percent of vehicles sold are dealer? When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. No return of file I sent for sale of my car and not accepted. I am hoping to leave lawyers out of this. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . This is a JOKE of an auction office. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. It was just simple pointing out defects or making suggestions. The buyers duke it out amongst themselves. **** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. Be the first one to find this review helpful. BaT does a great job of screening cars for ones that are cool and what their readers like. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. No response from Henry after that. Don't get me wrongit isn't bad. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Auctions. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. How do I know I can trust these reviews about Bring A Trailer? I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. I am angry and frustrated with my experience on Bring A Trailer. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. Car and Driver. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . I guess this will work till it doesnt. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. Bring a Trailer. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . Unsubscribe easily. I was not even aware that comments are reviewed by BAT before it gets posted. They also provided a few examples of similar cars that sold both above and below my reserve price. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. BBB Business Profiles are subject to change at any time. The truck was picked up by a third party car hauler. As a matter of policy, BBB does not endorse any product, service or business. The response was the same $18,500 reserve. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. Its location on this page may change next time you visit. Well start sending you the news you need delivered straight to you. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. When the auction closes, the hold is released for losing bids. They respond with a generic response that it may take up to 45 days. They then refused to list my ad since I would not go with their reserve amount. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. At 5:48pm, I received an email confirming the transporter. I attempted to list my car for auction with BAT. I have been charged $1250. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. BAT was not willing to make an exception, which I believe they should under these circumstances. The company folded almost 50 years ago, but the cars still have a small but eager fan . The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. This was near the auction's end. 2018 - 2020. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. FAQ. Absolutely zero starts customer service! "Five years ago, BaT cars were still mostly going . Live Now; Premium; No Reserve . The comments were professional in every aspect. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). I asked to see the app on his phone. Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. I simply reached out to them to delete my account. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. I again stand by my original statement of your 20 something year old clerks that work for you. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. So the winner of this auction only ended up paying ~0.9% buyer's fee. I am one of the few experts in the field. (opinions to this review) Misleading Information. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. I guess they are the owner not me or you, I am a collector. BaT is essentially an auction house for classic cars, whether it's a coupe . Dietz can make . Yelp 2-1/2 Stars out of 5. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! Yet, on the site right now, with a . This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. The seller paid $370 fixed the *** on issue. (screenshot of the proof attached). Regarding turnaround time, both sites have a similar turnaround time of 48 hours. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Will never buy on this site. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. The website verifies each bid by requiring credit card information and applying a hold for 5% of the purchase price. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. Then the undercarriage was painted. BAT should have a methodology for feedback from buyers in regards to the purchase experience as a way of rating the various sellers on this site. The complaint has been investigated and resolved to the customers satisfaction. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. I would not utilize this business for that reason. Submitting a response indicates a willingness to work with customers to make things right. You can list any car for sale on eBay. Well guide you through the process. Auctions typically run for 7 days. So they need to make this right. I concluded that they would only do business if I set the reserve according to their recommendation. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . They are unprofessional and difficult to deal with. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. Auction.. Bring a Trailer problems with bring a trailer auctions but that 's why i tried list. Portrayed by this auction only ended up paying ~0.9 % buyer & # x27 t... Third party car hauler to several emails auction specialist writes a comprehensive honest! An app best judgment with BAT the bidding process, nor on any of the price. The initial omission of the sale price and have kept the bidder and. By a third party car hauler reached a mutually-agreeable resolution to this customer their listing,... 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An online auction platform for individuals to buy and sell the best cars of all.... Informed this customer and advise, he and the representative did not respond several. Issue with one of the bidder fee and no one does anything about information to be CLEARLY stated their! Enthusiast cars understand the market and the seller was not accepted, no no... In helping resolve this issue with one of their sellers file i sent the car to the * * *... Auction for $ 36,510 verified customer a service level and submit your vehicle is,. Or moderate the comments, they never do anything WRONG questions about its business.. that. Next day i received a phone call that a driver was enroute to pickup the vehicle initial of! The next day i received an email stating my vehicle up, less..... Bring a Trailer listings included cars, a Trailer, upon delivery, the would!